Openings at Jaipur

Assistant Manager (International & Domestic)

We expect the following from the applicant:

  • You should be a leader, rather than a manager: We expect you to lead a team of highly motivated and talented team of passionate support specialists and meet our expectations.
  • You are an expert when it comes to creating insightful reports and forecasts based on the existing data.
  • You can communicate seamlessly with upper management and propose your ideas for process improvement and efficiency.
  • You have proven expertise in providing technical assistant to international clients: using voice as well as remote assistance.
  • You should have experience in managing customers and providing them technical solution in clear; transparent manner.
  • Your primary concern and focus should be on achieving customer satisfaction and goodwill.
  • Ability to work in a team-oriented, collaborative environment

SKILL REQUIREMENTS

  • Must have the ability to communicate clearly with clients at varying levels, conceptually and tactically.
  • More than 2 years of experience in managing a team of technical specialists
  • Excellent verbal/written communication skills.
  • Should be open to work in 24 by 7 environments.

You should apply if

  • Act as a mentor/coach for the whole team; encourage them and motivate them.
  • You can identify, facilitate & implement process improvement ideas, which adds value to the overall system.
  • You enjoy solving problems (and are good at it!)
  • You are good at managing and handling a team.
  • Passionate about technology (hardware, software, computers, gadgets)
  • Have good oral/written communication skills
  • You can take responsibility for the projects and take ownership.
  • You have excellent business acumen and product management skills.
  • You are not rigid with respect to choice of technology.
  • Innately curious, and take time out to keep up with industry trends

Perks and Benefits

  • Salary best as per industry standards.
  • 6 days working.
  • Cafeteria with proper hygiene and top quality snacks.

Shivangi Shrivastava

Mobile: +91-982-900-6644  
Phone:+91-141.277.0439/0440 Ext #  2019 
Email: shivangi.shrivastav@cyfuture.com
Address: Cyfuture (India) Pvt. Ltd.
G1-227/228, H1 236-239,
Export Promotion Industrial Park (EPIP),
Sitapura Industrial Area, Jaipur -302 022