Go4customer is Network of Individual third party International call centres in India with its affiliates throughout India, USA and HONG KONG. We offer customized voice and web-based services to our clients, throughout US, Europe and Australia. We specialize in for pay per performance based Inbound and Outbound telemarketing services. Our value added services include Help Desk, Lead generation, Technical support, Web site promotion, Email Marketing campaigns, Fax Broad Casting and Data entry.

We facilities are equipped with latest call centre technologies like CTI, Soft Phone, Predictive dialer software, ACD, IVR and Fax on Demand, Voice logging and call blending. It is now your one stop call centre for your Inbound and Outbound Telemarketing, Customer support, Help Desk, Lead generation, Technical support, Web site promotion, Email Marketing campaigns, Fax Broad Casting and Data entry. Relax we are here for you !


Our Services

Go4Customer Inbound call Centre offer communication services specifically designed to maximize the efficiency of your direct marketing efforts or to be a part of your technical support team. We work together with you as a partner building a strong, successful long-lasting relationship with your customers


The range of services in the Go4Customer Outbound Call Centre Services

» Application / Claims processing
» Subscription services
» Billing queries


Sales and Order Fulfillment

» Order taking
» Sales closures
» Up-selling and Cross-selling


Technical Support/ Help desk

» Troubleshooting for products and services


Inquiry Service

» Product information requests
» Dealer locator service
» ATM / POS locator service


Benefits of Inbound Call Centre Outsourcing

» Increased sales and profits
» Reduced costs per sale
» Maximum phone productivity
» Increased number of appointments
» Increased customer base
» Increased lead generation
» Higher number of qualified leads
» Higher number of closed sales
» Better customer retention
» More immediate feedback
» Better results through test marketing
» Increased market share


Quality

Go4Customer’s outsourcing services are therefore not just fast, they meet high standards. That's because quality control is a central part of what we do at our facilities. We constantly monitor the standards and policies the professionals at the facility work undertake, to make sure they keep pace with changing conditions.

This commitment to quality translates not only into timely and accurate work, but also into a value-added proactive approach to problem solving.


Why Us

» Skilled, professional, customer support and technical service representatives
» Improved market coverage
» Faster ramp-up, launch, and roll-out of new campaigns
» Experience with programs similar to yours
» Rapid response to market conditions
» Account management expertise
» Enhanced reporting capabilities
» Market testing capabilities
» Remote call monitoring