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Support/Feedback OUTBOUND CALL CENTER SERVICES

Go4customer is Network of Individual third party International call centres in India with its affiliates throughout India, USA and HONG KONG. We offer customized voice and web-based services to our clients, throughout US, Europe and Australia. We specialize in for pay per performance based Inbound and Outbound telemarketing services. Our value added services include Help Desk, Lead generation, Technical support, Web site promotion, Email Marketing campaigns, Fax Broad Casting and Data entry.

We facilities are equipped with latest call centre technologies like CTI, Soft Phone, Predictive dialer software, ACD, IVR and Fax on Demand, Voice logging and call blending. It is now your one stop call centre for your Inbound and Outbound Telemarketing, Customer support, Help Desk, Lead generation, Technical support, Web site promotion, Email Marketing campaigns, Fax Broad Casting and Data entry. Relax we are here for you !


Our Services

We have got a robust infrastructure to manage campaigns for our clients. We can manage a broad range of outbound services for clients across various industry segments. We have the expertise to set up and manage large outbound call centre operations. Our agents are proficient in handling the entire gamut of calls, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc.


The range of services in the Go4Customer Outbound Call Centre Services include:

Sales

» Telemarketing services
» Lead generation / qualification
» Prospecting
» Promoting new services or products


Credit Management

» Credit authorization
» Credit verifications
» Collections


Verification Services

» 3rd party verification service
» Insurance verifications
» Employment verification


Market research

» Research surveys
» Opinion surveys


Quality

Go4Customer’s outsourcing services are therefore not just fast, they meet high standards. That's because quality control is a central part of what we do at our facilities. We constantly monitor the standards and policies the professionals at the facility work undertake, to make sure they keep pace with changing conditions.

This commitment to quality translates not only into timely and accurate work, but also into a value-added proactive approach to problem solving.


Why Us

» Skilled, professional, customer support and technical service representatives
» Improved market coverage
» Faster ramp-up, launch, and roll-out of new campaigns
» Experience with programs similar to yours
» Rapid response to market conditions
» Account management expertise
» Enhanced reporting capabilities
» Market testing capabilities
» Remote call monitoring




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