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Call Center Technology

Inbound / outbound and blended multimedia.
State-of the-art Predictive Dialers. Users of an Go4customer.com Predictive Dialer typically experience a 200% increase in outbound dialing productivity.
IVR Self Service Applications.
Automatic Call Distributors.
Call Campaign software including: scripting, query builders, import/export modules, conferencing/ transfer, schedulers, email/ fax management.
Management software including: reporting, digital voice recording, coaching /monitoring, telemarketing DNC/TPS, VoIP, and Web Lynx online agent.