Openings at Bangalore

About Us Go4Customer is the fastest growing International Call Center with 500 & 300 seater facility in Jaipur & Noida. It is a subsidiary of a software company Cyfuture I Pvt Ltd. The company currently operates from its 2 facilities Jaipur & Noida. As a Customer Care Executive, you will be responsible for providing support with focus on customer satisfaction and retention. Cyfuture Pvt. Ltd, has interests in Managed Outsourcing, Digital Marketing and Cloud Services besides Data Center solutions. You can know more about us at CyFuture.com.

Customer Care Executive (Domestic Inbound Customer Service)


JOB Responsibilities

  • Able to multi-task
  • Excellent Communication skill in Gujarati, Hindi and English; verbal and listening skills
  • Good typing skills
  • Able to interpret needs and articulate best responses
  • Able to deliver good rebuttals
  • Good command of grammar and spelling
  • Able to mirror the caller’s style
  • Minimum experience of at least 1 year of working as a Helpdesk agent and must be proficient in Gujarati/Hindi Languages.

SKILL REQUIREMENTS

  • Must have the ability to communicate clearly with clients at varying levels, conceptually and tactically.
  • Good verbal/written communication skills.
  • Should be open to work in 24 by 7 environments.

You should apply if

  • You enjoy solving problems (and are good at it!)
  • You can take handle customer, and love serving with a smile.
  • You have good oral/written communication skills
  • You are innately curious, and take time out to keep up with industry trends

Perks and Benefits

  • Salary at par with the best in the industry
  • Health coverage for you and your dependents
  • More than 4 weeks of paid leaves

Vibhuti Shrotriya

Mobile: 9560193636/
Phone: 0120-6667708
Email: vibhuti.shrotriya@cyfuture.com
Address: Cyfuture India Pvt. Ltd.
SDF Block G-13/14
Noida Special Economic Zone (NSEZ)
Phase II, Noida 201 305