Openings at Mohali

About Us Go4Customer is the fastest growing International Call Center with 500 & 300 seater facility in Jaipur & Noida. It is a subsidiary of a software company Cyfuture I Pvt Ltd. The company currently operates from its 2 facilities Jaipur & Noida. As a Customer Care Executive, you will be responsible for providing support with focus on customer satisfaction and retention. Cyfuture Pvt. Ltd, has interests in Managed Outsourcing, Digital Marketing and Cloud Services besides Data Center solutions. You can know more about us at CyFuture.com.

Customer Care Executive (Domestic Outbound Telesales)


JOB Responsibilities

  • We expect you to be a multi-tasking performer and a strong sales person.
  • Excellent Communication skills in Hindi, English and Punjabi language; verbal and listening skills will be utilized in the process functions.
  • You should be able to interpret needs and articulate best responses
  • Able to interpret needs and articulate best responses
  • You should derive the best results by delivering good rebuttals
  • Good command of grammar and spelling will be needed in your pitch.
  • Minimum experience of at least 1 year of working as a Tele Caller /Customer Care Executive and must be proficient in Punjabi/Hindi Languages.

SKILL REQUIREMENTS

  • Must have the ability to communicate clearly with clients at varying levels, conceptually and tactically.
  • Strong convincing and selling skills.
  • Good verbal/written communication skills.
  • Able to mirror the caller’s style
  • Should be open to work in 24 by 7 environments.

You should apply if

  • You enjoy solving problems (and are good at it!)
  • You are immensely good at sales and convincing clients.
  • You can handle customers, and love serving with a smile.
  • You have good oral/written communication skills
  • You are innately curious, and take time out to keep up with industry trends

Perks and Benefits

  • Pick and Drop facility
  • Salary at par with the best in the industry
  • Attractive incentive plan.
  • Health coverage for you and your dependents
  • More than 4 weeks of paid leaves

Shivangi Shrivastava

Mobile: +91-9829006644  
Phone:+91-172-5055055
Email: Shivangi.Shrivastav@cyfuture.com
Address: Cyfuture (India) Pvt. Ltd.
Plot no 2- ITC, 1st Floor, IT Park Mohali,
SAS Nagar, Sector 67, Mohali.160062