Business
Integration for Insurance:
Business Integration for Insurance
solutions help the insurance industry meet the challenges posed by a
rapidly changing economy. Unpredictable events and downturns in capital
markets result in unforeseen pressure on insurance management to
increase efficiency and reduce costs. To meet these goals, insurance
providers need to increase the efficiency and resilience of business
processes used for managing claims processing, underwriting and policy
administration.
Business Integration for Insurance
solutions:
Increase underwriting effectiveness with an
integrated and disciplined approach using underwriting and workflow
tools.
Streamline policy administration by integrating and
monitoring business processes to maintain flexibility and improve time
to market.
Reduce cost of claims processing by managing the
complete claims cycle through automated workflows using integrated
claims information.
Optimize agents by improving their market
reach with integrated prospect and client information.
Business
Integration solutions for the insurance industry:
Business
Integration for Insurance solutions" provide an information- and
process-management framework designed to help you integrate a disparate
network of applications, processes, and data."Insurace Business
Integration Solution", this solution helps you automate and
streamline core insurance processes, including policy administration,
underwriting and claims management. Now you can complete these processes
quickly and accurately to better respond to requests and claims from
your policyholders.
Increase underwriting effectiveness:
Insurance companies" are under pressure to transform costs
structures and improve risk management. By optimizing the underwriting
processes, an " insurance firm" can increase "customer
satisfaction" and create sustainable value not based on
investments. "Integrating information" and "automating
the processes" of underwriting can increase the efficiency and
effectiveness of the underwriting staff.
Business
Integration for Insurance solutions enable firms to:
Integrate
policy administration systems and underwriting analysis, providing
improved information connectivity and process automation Create business
processes, workflows, and message routing based on underwriting event
types messaging for Life and P&C formatted messages Extend
underwriting processes to agencies and third-party sources messaging
infrastructure for agent and regulatory agency communications
Streamline
policy administration:
To improve profitability, insurers are
evaluating "policy administration" capabilities to reduce
costs and increase flexibility in introducing new products. They also
want to gain a household versus a policy view of the customer to provide
"better service" and improve cross selling to
profit-generating customers. "Integrating and automating policy
management" and "billing and collection activities" using
straight-through processing capabilities will help to meet these goals
by increasing operational efficiency.
Reduce costs of
claims processing:
Insurers that can best process claims
also excel at retaining customers. The ability to balance loss
management, loss adjustment and customer satisfaction is vital to
achieving sustainable value. This requires automating management of the
entire claims cycle to improve process cycle time, fraud detection and
claim adjuster productivity. Process automation and integration helps to
lower "claims processing" costs.
Insurance
Agents/brokers optimization:
The success of an "insurance
company" depends on "communications with insurance agents".
Use of manual processes for transactions between "insurance
agencies" and the "insurance carrier" can be costly,
slow, and error-prone. To achieve "agent self-service", "insurance
companies require automation" and "streamlined processes".
"Integrated information" about prospects and "clients"
improves an "agents" ability to reach new markets and
producers. With "automation" and workflow "efficiency",
"agents can become more productive", which results in time and
"cost savings" and "improved customer relations"
Business
Integration for Insurance solutions enable firms to:
Provide
agent self-service by integrating multiple data standards and insurance
applications Create business processes, workflows and message routing
based on event types
Consolidate customer information
Avoid
costly manual activities in conducting normal business transactions with
insurance company trading partners. .
"We realized that
using manual systems to answer members' queries was not only time
consuming--it was also costly and inefficient. We had to provide a
Web-based solution to be more responsive to our customers."

