Knowledge Process Outsourcing
The success in outsourcing business process operations has
encouraged many firms to start outsourcing their high-end knowledge
work as well. Cost savings, operational efficiencies, access to a
highly talented workforce and improved quality are all underlying
expectations in offshoring high-end processes .
The Knowledge Process Outsourcing is becoming the high
valuable interests of companies for their business strategies and
protection of intellectual property rights. Many experts see that,
within the next 10 years, Knowledge Process Outsourcing will
be the big trend in the outsourcing marketplace.
Knowledge Process Outsourcing involves outsourcing for
high-end knowledge work. This includes research and work on
intellectual property, equity and finance, analytics, market
research and data management, etc.
Knowledge Process Outsourcing is highly value added processes
in which the achievement of goals is highly dependent on the skills,
knowledge and experience of the people carrying them out.
Knowledge Process Outsourcing deals with executing
standardized processes, involves higher-end services which require
advanced analytical and technical skills, knowledge process
outsourcing involves legal works carried out at law firms like
patent document writing, global filing, search, trademark search,
trademark registration, prior art searches, legal advise on
infringements, invalidation search, freedom of use search, etc.
Areas with significant potential for Knowledge Process
Outsourcing includes pharmaceuticals, biotechnology, data
search, integration and management services, financial services,
research and analytics, technology research, computer-aided
simulation and engineering design and professional services, such as
business research and legal services. Offshoring research and
development in pharmaceuticals and biotechnology also holds great
potential for Knowledge Process Outsourcing.
Knowledge Process Outsourcing is not an extension of BPO as
the premise of a Knowledge Process Outsourcing is to include it into
a global delivery team, the requisite skills that support an
organization’s core processes. While Knowledge Process
Outsourcing is driven by the depth of knowledge, experience and
judgement; BPOs in contrast are more about size, volume and
efficiency, the report states.
According to a report by GlobalSourcingNow, the Global Knowledge
Process Outsourcing industry is expected to reach USD 17 billion
by 2010. A report by Evalueserve predicts that India will capture
more than 70 percent of the Knowledge Process Outsourcing sector by
2010. Apart from India, countries such as Russia, China, the Czech
Republic, Ireland, and Israel are also expected to join the
Knowledge Process Outsourcing industry.
