Team Leaders (Inbound Sales)

Company Profile :
Go4Customer has the resources, technology and operational expertise in place to help companies expand globally and exceed their customer sales, services and marketing expectations by the PROACTIVE Customer Centric approach.

Job Description :
Handling a team of 10-15 customer care executives for an UK/US inbound process. Implementing measures for team improvement. Good analytical ability. Evaluating performance & quality of ongoing process. Open to night shifts.

Desired Profile:
Should have a min of 1 year exp. as a TL in an International Call Centre. Excellent communication skills. Exp. in UK/US inbound process would be preferred. Ability to operate under stress, comfortable working in 24X7 environment.

Minimum Experience: 2 years

Maximum Experience: 4 years

Industry Type:CRM / IT Enabled Services / BPO / Medical Transcription

Functional Area:ITES / BPO / KPO / Customer Service / Operations

Education:UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Keyword:team leader, inbound, call centre, bpo , kpo

Compensation: Best in the industry