Establish robust operations and monitoring functions that implement processes and KPI’s designed to maximize uptime, support problem management, and meet our regulatory requirements.
Manage and oversee multi-million-dollar infrastructure projects, ensuring successful delivery while meeting project milestones and deadlines. Aligning total cost of ownership with our shared service allocation model.
Collaborate with the Technology leadership team, customers, and peers to provide broad insight into IT capabilities to support enterprise-wide business priorities.
Direct and mentor a team of IT professionals, fostering a collaborative culture and continuous improvement mindset. Encourage professional growth and skill development within the team.
Build and maintain strong relationships with company divisional CTOs, key stakeholders, and vendors to ensure the successful delivery of projects and services. Effectively communicate progress, risks, and achievements to relevant parties.
Continuously monitor and understand industry trends, identifying opportunities to implement new technologies and strategies that enhance the company's strategic advantage.
Take charge of enhancing Infrastructure Security Platforms, including Zero Trust Network Access solutions, to safeguard the organization from security threats and reduce attack surfaces.
Evaluates the effectiveness of change management strategies and recommends changes as necessary.
Skill Requirement
A qualified candidate will have demonstrated an ability to excel in complex, multi-tenant enterprise or service provider environments with a heavy reliance on cloud providers and strategies required to meet growing compliance requirements.
Must possess a working knowledge of modern infrastructure and networking practices including infrastructure as code, an understanding of DevOps, Agile methodology, and zero trust / SASE models.
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